Frequently Asked Questions
Can I get a refund if I'm unhappy with my purchase?
Please note that all sessions are valid for 3 months from purchase date, and are only used in full hour increments. Payment is requested in advance of any sessions. Coaching Sessions are nonrefundable once scheduled, and packages are nonrefundable once the first session is completed. For sessions that need to be rescheduled, I ask that you give notice as soon as possible, no less than 24 hours before the session. Missed sessions are forfeited, as that time was blocked to other clients. We want you happy, but we also ask that you respect our time and business. Thank you for your understanding.
How long are purchased monthly group coaching sessions valid for?
Please note that all monthly group coaching sessions are valid for the month they are purchased for and are only used in full hour increments. Credits not issued for missed group sessions, except for emergencies.
What Constitutes a Coaching Session?
All Coaching Sessions are 1 hour and are only used in full hour increments. All sessions are virtual, and done via Skype, Phone, or Zoom Video Chat, and must be scheduled within my availability calendar.
Questions about working with a Career Coach?
If you have questions about my Coaching Services, please email me at J[email protected] BEFORE purchasing! Thank you!